1) Limited Warranty
CAPS offers a limited warranty on defects in materials and workmanship for any product purchased from CAPS including, but not limited to: hardware, vehicle parts, or accessories, as supplied by the manufacturer, which is non-transferable, and made ONLY to the original purchaser.
Most of CAPS products are covered by this Limited Warranty, however, some exceptions may apply.
This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty.
The warranty period may also vary depending on the product.
Please keep all original sales receipts to be eligible for warranty product replacement.
1.2) Warranty Period
Your warranty period begins on the date of purchase. We offer a one-year part replacement warranty unless otherwise stated.
Commercial Vehicles - Any product which is used or installed on a commercial vehicle in not eligible for warranty.
If your parts have a Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed.
To determine how long your Limited Warranty lasts, and because the warranty period may vary from product to product, please refer to your local CAPS store. Coverage terminates, including any and all implied warranties such as the implied warranty of merchantability or fitness for a particular purpose, at the end of the applicable warranty period or earlier if you sell or otherwise transfer ownership of your vehicle on which the product was installed.
If a product is replaced under this warranty (“Defective Product”), a replacement product will be for the remainder of the warranty period, This warranty for installed vehicle parts shall terminate immediately if you sell or otherwise transfer ownership of the vehicle that had the defective product installed, or if you install or use the replacement product on another vehicle.
1.3) Limited Warranty Coverage
The Limited Warranty covers any product that is purchased from CAPS which fails due to a defect in materials or workmanship as long as the product is used normally and in accordance with the purposes it was designed for.
This Limited Warranty is valid ONLY if you are the original purchaser of the product and may not be transferred.
The Limited Warranty is subject to the terms, conditions and exclusions provided below.
1.4) NOT COVERED BY LIMITED WARRANTY
This limited warranty does not extend to any product that fails due to:
(i) Accident or collision
(ii) Improper use, installation, maintenance, or service
(iii) Use of the product with other third-party product(s) which fail
(iv) Abuse, misuse, modification, or neglect of the product
(v) Failure to follow directions on proper use or installation
(vi) Flood, chemical fallout, salt, hail, or other environment conditions including natural disasters
(vii) Installation or use on vehicles used for powersports, off-road, or racing purposes where such product is not intended for these applications
(viii) Installation or use on vehicles used for marine purposes where such product is not intended for marine use
This limited warranty does not cover labor, towing, or rental car charges, which are the sole responsibility of the purchaser.
This limited warranty does not cover incidental, consequential, indirect, or special damages.
This limited warranty represents the total liability to CAPS for any product to which it applies. CAPS makes no other warranties or representations of any kind whatsoever, expressed or implied, and all implied warranties including any warranty of merchantability and fitness for a particular purpose are hereby disclaimed.
1.5) Limited Warranty Service Options
If you need to return a product under warranty, please take it into any CAPS location following the process described In order to be eligible for service under this Limited Warranty, you MUST return the product along with the original sales receipt to any CAPS store, and at our option, we will replace the product.